800-622-8543 Contact Us |
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Driving Essentials, Inc. for the carriage enthusiast ~ and other fine gifts |
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Our retail store is open Monday-Friday 9:00-4:00, Saturday 9:00-12:00.
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If you are not completely satisfied with your purchase, you may return exchange, or store credit for the purchase price of the merchandise. Items must be in new condition with tags and packaging in
place. Used, abused, or broken-after-use items will not be accepted. Shipping charges will not be refunded. We do not accept returns for clearance items, closeout items, or custom orders. If an item breaks or becomes damaged during normal use because of a manufacturing defect, we will repair, replace, or refund the purchase price of the returned product as dictated by the manufacture's warrantee. For your protection, we recommend that you ship your return back to us via UPS or US Postal Service with insured service. This protects you in case the shipment is damaged or lost in transit. This will also allow you to track your return shipment easily through that carrier. We cannot assume responsibility for misdirected, damaged, or lost shipments Please contact the carrier (UPS etc.) immediately if your shipment arrives damaged. Please include a copy of your sales slip with your return and send to Driving Essentials, Inc., 548 East Main Street, Suite D, New Holland, PA 17557 USA |